the people

Silent Majority Speaks

Rescuing Democracy in the United Kingdom from our current Elected Dictatorship

Spin, not face-to-face confrontations with the voters, is the Government's chosen method of communication. Ordinary people are dangerous. Ordinary people might ask a question which throws a politician 'off message'; the Cabinet member might reveal himself or herself to be a human being like us, and not a programmed android. Worse still, he or she might tell the truth.

Ann Leslie - Daily Mail, September 16, 2004

Blair wants to leave his mark on history - looks more like a stain to me.

Peter Thorndyke, Diss, Norfolk - Daily Mail, May 23, 2005

I know I'm me - why do I need an ID card?

"Sorry, officers, I don't have an ID card. I never applied for one. It seemed a bit steep at 300 quid. I do have my free passport, my driving licence and my London freedom travel pass, each with my photograph. I have my NHS medical card, with its lengthy number, given me at birth, my RAF service book with my Armed Forces number, and a chit authorising me to wear a few gongs -including a General Service Medal with Malaya bar, for fighting communist terrorists on behalf of my country, or so they told me.

"I've also got various credit cards and store cards, all with my signature on the back, generally good for buying the everyday requrements for life as well as the odd luxury. If you decide to arrest me, I suppose I'll have to be photographed and given another number, besides my PINs.

"I'm afraid I haven't got a pension book; it was taken away."

"By thieves, sir?"

"No ... well, not exactly. By the Government. By the way, may I see your warrant cards please, gentlemen?"

Oh dear, they've disappeared. E. Harry Gumer, Romford, ESSEX - Daily Mail, June 1, 2005

NO means NO

When does NO mean MAYBE? When it's not the answer the EU wants. With the courageous French NON resounding in their ears, shabby, undemocratic self-interested leaders of Europe propose ignoring the part of their precious constitution that requires ratification by all members and continuing without one of the biggest founder members to prevent derailing the gravy train.

As in Ireland, they refuse to accept any NO votes, ignoring the will of the people, and re-stage votes until they can engineer the 'correct' answer. Sadly, Foreign Secretary Jack Straw dances to their tune like a puppet on a string. With tactics such as these, how can anyone really believe the EU has our interests at heart. Letter from Steve Penny, Kingsnorth, Kent - Daily Mail, June1, 2005

Surely the French result makes the £1million the EU recently spent on a treaty signing ceremony seem a trifle premature and extravagant. Letter from Keith Wiseman, Bury, Lancs. - Daily Mail, June1, 2005

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Britain has traditionally been one of the biggest net contributors to the EU because we do not get as much money back from Brussels in farm and regional subsidies as our rivals.

According to Treasury figures, between 1995-2002, Britain's average contribution taking the rebate into account, was £2.6billion, or £43.55 per head of population.

The French - the biggest recipient of farm subsidies - contributed £1billion a year or £16.08 per head of their population.

May 9, 2006 (1095 days since war ended)

Death Toll: 2428 US - 109 UK - >60,000? civilians - 25 media

Tony Blair should know that respect comes by example - from the top. If a country's leader has no respect for the rule of international law and no respect for the truth, how can he expect anyone to have respect. Letter from P.J.Atkinson, Ashford, Kent - Daily Mail, January 12, 2006

The Chancellor's single greatest act of vandalism in almost nine years in office has been his wanton destruction of Britain's private retirement industry. By slapping a massive tax on pension funds, now worth £7.3billion a year, he has helped to turn the best private retirement industry in Europe into a basket-case in perpetual crisis. Together with the adoption of European accounting rules - which make it much riskier to operate a company pension scheme - hundreds of firms have shut their final salary plans to new employees and slashed benefits to existing staff.

From Allister Heath: "I've seen the future and its grey" in THE SPECTATOR - April 15, 2006

STOP PRESS

No wonder the NHS is cash-strapped-

... Four years ago I had an eight-month stay in our hospital's local cardio ward. There was no manager, just a sister heading a very happy team, who did all they could to make me content too.

This year I returned to find the sister replaced by a ward manager and all the happy feeling that wass there before had gone. Staff had no time for anything but the necessities, and I begged to be discharged after five days.

From Barbara Rafferty, Redcar, North Yorkshire: " The Mail on Sunday, May 14, 2006

A plague on NHS managers

They're destroying the selfless care and dedication of the health service I love

By Margaret Cook - Doctor and former wife of Labour Cabinet Minister Robin Cook

Daily Mail, April 25, 2006

The desperation of Patricia Hewitt, assuring a flabbergasted electorate that the NHS has just had 'its best year ever', would be richly comical were it not so insulting to our intelligence. The NHS is such a massive organisation that most of the people in this country will have had contact with it this last year, as staff or patient, or relative of patients. We DO know what goes on, Patricia.

And if this is a good year, the God help us if we ever have a bad one. On one level, is suppose we should not be surprised. Hewitt's tactic of arguing, in her hectoring New Labour voice, that black is white is an ancient political method of mesmerising the masses. A closer analysis soon reveals a rather different picture.

£45,000 'care lesson' bill for the actors who pretend to be patients

By Jaya Narain - Daily Mail, April 25, 2006

It has debts of more than £11million and dozens of its staff could face redundancy this year. But a hospital trust is spending £45,000 so that managers can spend a day with actors pretending to be patients.

A theatre group will be paid £90 for each member of staff from the East Lancashire Hospitals NHS Trust who takes part. Initial sessions will involve 500 staff.

Caroline Collins, of the Royal College of Nursing, said: "I would suggest it would be better for the management team to get into uniform and do a shift."

Tim Ellis, of Unison, said; "This could potentially be patronising to staff. The management need to deal with practical problems like staffing and improving practice rather than theory training."

The programme, initially using more than £45,000 bequeathed to the NHS by former patients, was launched on March 31. The actors' task is supposedly to help the managers understand how it feels to be a patient Gordon Birtwhistle, a member of Burnley Council, said he was amazed as the initiative came amid a controversial shake-up of services at the trust.

"It was just a joke. It amazes me that they are shutting services down in Burnley and going on something like this. How can we have managers who don't know what patients want?"

But Trust chief executive Jo Cubbon said: "The Being with Patients programme goes far beyond the traditional training course in that it aims to reach the hearts as well as the minds of staff who have daily contact with patients to ensure that their behaviour is caring and patient centred. I am 100% behind the programme, which is why myself and the executive team will be taking part. The programme will then be rolled out to the rest of the trust and I feel this will have a major, positive impact on patient care."

Dave Hill, development manager at West Yorkshire based Cragrats theatre group, which provides four actors for the days, said: "I think this is what the NHS needs more than anything else. It should be absolutely core to what each trust does."

The number of NHS hospital managers has doubled in 10 years while staff numbers overall have risen by only 30%, Government figures showed yesterday.

There were 39.391 managers in 2005 - up from 20,842 in 1995. Between 2004 and 2005, the number of managers rose by 1,665. The Information Centre for Health and Social Care said the NHS had more than 1.3million employees in 2005, compared with a million in 1995, making the workforce figure the highest ever.

There are now 37,900 more doctors and 87,300 more nurses than in 1995, it said, adding that the managers represented just under 3% of the total workforce.

Dave Prentis, general secretary of Unison, said the figures proved the Government's health reforms were 'distorting' where funding was needed. "The latest forms have increased administration and bureaucracy and the need to employ more managers. It would be far better to use the money to put into front-line services."

A spokesman for the Department of Health said: "The increase in the number of managers has to be seen in the context of a record increase in NHS staff as a whole, with more doctors and nurses than ever before. Managers account for less than 3% of the total work-force, compared with nurses who make up more than a quarter."

What does the Health Secretary quote to support her extravagant statement? "We have just come through one of the coldest winters for decades and we haven't had any of the winter bed crises." That is crossed-finger code-speak for: "We haven't yet had the predicted bird-flu epidemic.' Not even SHE could argue that this was a triumph of government intervention.

Hewitt also trumpets low waiting times. But these have largely been achieved at the cost of massive overspends recently reported in the media and the knock-on effects of the predicted sacrifice of 7,000 jobs (a figure that may double by the time the axing has finished). And while NHS workers' jobs are being savaged, what is happening on the NHS managerial scene? Government figures show that 1,000 extra hospital managers were created last year. NHS managers number nearly 40,000 - more than the total number of consultants. Hewitt claims they are the basis of a well-run service.

Although I retired from my job as a hospital doctor three years ago, I can hear the echoing sounds of hysterical laughter from exhausted colleagues. In my experience, managers seemed to create far more problems than they solved, and were constantly distracting me from patient-care duties. A pile of irrelevant papers hit my desk every day, and when I complained, the response was that if they did not disseminate this information, they would be criticised by those further up the management chain.

They seemed to subsist on a diet of lengthy meetings that the medical and workforce were obliged to attend, which dealt with navel-gazing matters of supreme irrelevance such as staff partnerships, participative management, leadership drives and business plans. It was frustrating and bewildering for doctors to spend increasing amounts of time on such unproductive matters when we could have been caring for our patients.

Yet whenever we tried to seek support for minor measures that could genuinely improve the level of care delivered in a department, there was always red tape and a thousand reasons why they could not be done. The truth is that having scores of managers simply creates work, it does not streamline it - especially when most of those managers have little, if any, insight into the true needs and pressures of patient care.

Setting abstract targets, introducing new initiatives each week, issuing meaningless management DIKTATS about every tiny aspect of healthcare serves only to demoralise staff.

Besides, there is a wealth of difference between meeting official targets and delivering quality care. Speed and the number of patients treated do not make for quality care. Yet it has been Labour's gift to the NHS that doctors are rewarded for the quantity of patients they seem not the quality of care they deliver - for ticking boxes, not using their skill and judgment.

The news that some GPs are now able to pocket £250,000 a year or more is particularly horrifying. There have always been doctors prepared to dash through their cases to earn mega-bucks. But when you think of the poor quality care that some vulnerable folk are receiving in the community, while millions of pounds of NHS funds are wasted on such astronomical salaries, you don't know whether to laugh or cry.

Of course, the vulnerable old often lack the confidence or ability to complain. So they suffer in silence. Some get forced into private treatment, which strips them of their life's savings. One octogenarian of my acquaintance made her own diagnosis, but was unable to get a doctor's appointment. Eventually, she saw a nurse, but wasn't even examined, and - the final insult - was given the wrong treatment - one that made the situation worse. In my book, such cases amount to criminal neglect.

Yet this is the same NHS that we are told is performing better than ever. This is what we have to show for the extra £22billlion poured into the NHS from public funds over the past four years. Yes, Labour may have given record sums to the NHS, but it has damaged its greatest resource of all: the staff who work for it.

In its original form, the NHS was an extraordinary vision, which really brought out the best in people, attracting those with a vocation and a genuine interest in being of use. In my initiation to medicine, I was imbued with an ethic of care that involved a measure of self-sacrifice. It was this vision and selflessness among staff that achieved amazing teamwork and feats of compassionate care in the face of limited resources.

Of course, in pockets, here and there, the old spirit survives. But once that basic premise of altruism began to be progressively undermined by a Government that offered profit-incentives for meeting abstract targets, its lifespan was limited. With Hewitt and her ilk in charge, it has now reached the point of widespread disaffection, where once-motivated staff struggle to maintain morale while the management walk all over them. So what can be done?

First, health professionals must accept some blame for going along with initiatives that they knew full well owed more to political expediency than medical need. Politicians are motivated primarily by their instinct for survival to make self-serving statements and policies, but doctors do not have to sing from the same hymn sheet. We do not HAVE to accept targets for vaccinating children and handing out cholesterol-lowering drugs to adults, thereby allowing politicians to make medical decisions regardless of the individual requirements of patients.

We do not HAVE to kowtow to politicians and managers. One concerted step that we doctors could take is to stand up and insist on an independent body governing the NHS, as called for recently by the editor of the British Medical Journal. Such a body would operate like the BBC, with a board of governors and a fixed budget from public funds.

Crucially, it would help to insulate the NHS from the kind of interference from Westminster that has led to so many confusing (and often contradictory) policy initiatives in recent years. It would give it the freedom to allocate care according to patient needs, rather than according to the latest Government decree. And it would free NHS staff from the kind of management that rewards the greedy and punishes the compassionate.

That, Ms Hewitt, would be a truly great initiative for the NHS> All the rest of your verbiage is just window-dressing.

B A C K

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